At Stephensons we handle in excess of 25,000 cases each year and over 80% of those are now handled without the need for clients to visit our offices. Whilst we are more than happy to welcome clients into our offices if this is their preference we are proud to be able to offer a number of alternatives including:
- Initial enquiries via live chat
- Advice appointments over the telephone
- Video conferencing with our legal experts
- Remote document signature
- Home and hospital visits are available for some services
- Apps to track your conveyancing transaction
- Online family law instruction tool using artificial intelligence
- Remote ID
We can take your initial instructions and progress your case over the telephone or if you would like a video conference this can easily be arranged - all you need is access to the internet and a device with a camera. Many applications and submissions to court can be made without the need to visit a solicitor’s office. Our legal experts can complete the application forms over the telephone with you and submit it on your behalf.
We lead busy lives and many people are choosing to appoint a solicitor who can handle their affairs without the need to see them face to face. This avoids needing to take time off work or other commitments to see your solicitor. We can handle your matter quicker and more efficiently using technology but still giving you a personal service.
If you would like to speak to a member of our team to discuss any aspect of our services please call us on 01616 966 229 or complete our online enquiry form and we will contact you directly.