As a well-respected personal injury team, we receive lots of enquiries about potential injury claims from week to week. When making an initial enquiry it is important to have specific details of your accident and injury to hand, as this helps us to make a quick assessment and advise as early as possible on your prospects of success. It also means that we can get your claim underway much quicker.
We suggest having the following relevant information to hand before calling:
What date did the incident take place?
What time did the incident take place?
Where did the incident happen (if in a public place, this needs to be quite specific)?
A detailed description of what happened leading up to, during and after the event.
What injuries did you sustain?
Did you visit the hospital or your GP?
What treatment did you have?
Have you been referred to any other medical specialist?
What financial losses have you incurred as a result of the accident?
Who do you hold at fault for the incident and why?
Is the person responsible aware of the incident and has it been recorded with them?
Do you have any pre-existing medical conditions we should be aware of?
Another thing we may require when assessing a claim is photographs. This might be photographs of your injuries or photographs of the defect or equipment which caused your accident (with measurements where appropriate). It is important that you take photographs, especially if you have fallen on a defective area and hurt yourself, as we need to be able to assess whether the defect is sufficiently dangerous to enable us to successfully pursue a claim on your behalf.
We’re here to help if you experience any kind of personal injury, so that you can receive the care and compensation you need on the road to recovery. Please don’t hesitate to call our personal injury claims team on 0161 696 6235. Once we have taken further information, we will assess the merits of your claim and advise accordingly.
By Rachel Gildart, new business advisor - personal injury
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