This is a highly damaging investigation for McDonald's, exposing serious problems with its workplace culture as well as its legal and ethical responsibility to protect employees from harm.
McDonald's signed a legally binding pledge with the equality watchdog earlier this year to address concerns over how it handles claims of sexual harassment. However, the testimony of its workers identifies a potentially deep-rooted problem within the organisation. The allegations that staff are reporting discrimination to managers and no action is being taken is extremely concerning.
For many McDonald's employees, this is their first job and sadly it seems that for some it is a baptism of fire.
McDonald's must now take a firm grip on this issue and make significant changes to improve its policies and its organisational approach to issues of harassment and discrimination.
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